Kelly McCraw UX Research Portfolio
Phone: 832-472-6710
Email: mccrawkelly@yahoo.com
This website is dedicated to my UX Research portfolio. Here, you will find examples of journey maps and personas that I have done in my spare time in the hopes of one day becoming a full-fledged UX Researcher.

PROFESSIONAL EXPERIENCE
Concierge
Houston Museum of Natural Science
Houston, TX
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Educating guests on the various artifacts within the different halls in the museum.
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Dedicating personal time to study more about the various artifacts in order to ensure that the guests are learning truthful information.
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Protecting the various artifacts from touch and flash photography.
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Providing guests with tours through various halls throughout the museum.
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Answering guests’ questions about what’s available at the museum.
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Ensuring 100% guest satisfaction.
2019 - Present
Gallery Attendant
Houston Museum of Natural Science
Houston, TX
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Educating guests on the various artifacts within the different halls in the museum.
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Dedicating personal time to study more about the various artifacts in order to ensure that the guests are learning truthful information.
-
Protecting the various artifacts from touch and flash photography.
-
Ensuring 100% guest satisfaction.
2018 - 2019
EDUCATION
Bachelor's in Anthropology
University of
Texas at Austin
Austin, TX
2016 - 2018
Transferred Credits
Lone Star Community College
Houston, TX
2013 - 2016
SKILLS & EXPERTISE
User Research
- Journey Maps, Personas, Usability Testing, Contextual Inquiry
Microsoft Office Suite
- Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Design Thinking
- Ideation, Prototyping, Wireframing, User Flows